Minoru Hirohata, President and CEO
GranTokyo North Tower 36F, 1-9-1 Marunouchi, Chiyoda Ward, Tokyo 100-6736 JAPAN
TEL : +81 3 6910 3310 FAX : +81 3 6910 3311
Asset Management services
Fund Management services
Investment Manager, Investment Advisor & Agency Business Registration No. 1630
Discretionary Agent for Real Estate Transactions, MLIT No. 55
Real Estate Broker Tokyo Governor (4) No. 87233
Money Lending Business Registration, Tokyo (3) No. 31573
Complaint Handling and Dispute Resolution Procedure
Goodman Japan Funds Limited is committed to ensuring that complaints from customers are responded to appropriately and promptly. For this reason, we have established a Policy on Complaints Handling and the following internal system for Alternative Dispute Resolution (ADR) as stipulated in Article 37-7 of the Financial Instruments and Exchange Act.
Please call us at 03-6910-3312（weekdays: 9:00~18:00/excluding public holidays）
Complaints Handling and Dispute Resolution re Investment Management, Advisor & Agency Business
We will resolve all complaints and disputes related to our investment management, investment advisory & agency business according to the complaints handling procedures of the Japan Investment Advisers Association which outsources the procedure to the Financial Instruments Mediation Assistance Centre (FINMAC).