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Goodman Japan Limited and its subsidiaries in Japan (collectively, “Goodman”) recognize that customers entrust Goodman with their Personal Information (which means any information through which a specific individual can be identified) based on the trust that it will be used only for specific purposes. Goodman respects its customers’ trust and gives high priority to properly protecting such Personal Information and limiting its use to such purposes.

Based on the above recognition, Goodman has established this Policy and will continuously endeavor to deal with Personal Information in an appropriate manner based on this Policy.

1. Compliance

Goodman will comply with all applicable laws, regulations, governmental ordinances and guidelines regarding the handling of Personal Information, including the Law Concerning Protection of Personal Information (the "Personal Information Protection Law").

2. Acquisition of Personal Information

Goodman will only acquire personal information by legitimate means.

3. Use for Specific Purposes Only

We will use the Personal Information we acquire for the following purposes. Except where permitted under the Personal Information Protection Law or any other relevant law or regulation, we will not use an individual's Personal Information for any purpose outside of those listed below, without that individual's prior consent.

  • Conducting a logistics real estate business;
  • Conducting a real estate brokerage (Takken) business;
  • Conducting a Type II Financial Instruments Business under the FIEL;
  • Notification of investor seminars, client parties and other events;
  • Sending (by mail, fax e-mail or other means) presentations, articles, corporate and market information, and greeting cards such as New year’s cards;
  • Responding to enquiries; and
  • All other purposes incidental to the above.

4. Security of Personal Information

Goodman will handle all Personal Information in an appropriate manner, and put in place proper measures to prevent the disclosure or loss of, tampering with, or damage to, any Personal Information in our custody, by implementing operational procedures and instructing our officers and employees.

5. Supervision of Subcontractors

Goodman may subcontract the processing of entrusted Personal Information to a third party within the scope necessary for the achievement of the above purposes of use. The third party will be selected after confirming sufficient level of information security, and Goodman will exercise necessary and adequate supervision of the party through contracts or other means.

6. Restriction on Provision of Personal Information to Third Parties

Without the consent of the individual, Goodman will not provide Personal Information to any third party, except for cases permitted under the Personal Information Protection Law and other related laws or regulations.

7. Requests Regarding Personal Information

If Goodman receives a request from an individual whose Personal Information it holds to disclose that information, to amend, supplement or delete that information, to temporarily suspend or permanently cease the use of that information, to cease providing that information to a third party, or to inform that individual of the purpose of use of that information, we will promptly respond to that request in good faith in accordance with the Personal Information Protection Law, after first confirming that the request is from the individual to whom the information relates.

Please note that we may not be able to respond to your request if it does not meet the requirements of the Personal Information Protection Law, or if we are authorized by that law or other related legislations to refuse your request for disclosure or otherwise.

8. Contact for Inquiries

All requests, opinions, questions, complaints and other inquiries with respect to Goodman’s handling of Personal Information should be referred to our Corporate Affairs Division at the address below.

Yoko Kashima
Central Executive Division
Goodman Japan Limited
GranTokyo North Tower 36F
1-9-1 Marunouchi
Chiyoda Ward, Tokyo 100-6736 Japan
Tel : +81-3-6910-3300
Please note that our business hours are from 9:00am to 6:00pm, Monday to Friday.

9. Continuous Improvement

Goodman will continuously endeavor to improve internal compliance systems including appointing responsible officers for administration of Personal Information, updating this Privacy Policy through establishment of internal rules, education of directors, officers and employees, and appropriate internal audit to handle entrusted Personal Information properly.

Angus Brooks
Goodman Japan Limited